Help centre
Questions and answers
Short answers to the questions people ask most about Plannedo — price, devices, goals, reminders, widgets and data.
Is Plannedo free?
Section titled “Is Plannedo free?”Yes. The Free plan doesn’t expire and needs no card: unlimited tasks, one goal with a full board, three lists, three habits and a journal every day, on all devices. Pro adds unlimited goals, lists and habits, reminders and all seven themes.
How is it different from a to-do app?
Section titled “How is it different from a to-do app?”A to-do app helps you get things done. Plannedo also keeps what you’re working toward in view: each goal is a board you can look at, tasks and habits can belong to it, and every evening you note whether the day moved it. After a few weeks you can see which goals are moving and which only live in your head.
Do I have to use the goals?
Section titled “Do I have to use the goals?”No. Every section of the Today page can be switched off, and plenty of people use Plannedo as a plain daily planner. See The Today page.
What if I skip a few days?
Section titled “What if I skip a few days?”Nothing happens. Goals have no streak to break and no score to lose. The days you skipped stay empty in the goal’s history; open Plannedo and carry on. (Habits do keep a streak — that’s what habits are for.)
Does it work on Android, Windows or iPad?
Section titled “Does it work on Android, Windows or iPad?”Yes, in the browser at plannedo.com. The apps are for iPhone and Mac; there’s no separate iPad or Android app. See Web, iPhone, iPad and Mac.
Does it sync between my phone and computer?
Section titled “Does it sync between my phone and computer?”Yes, it’s one account. Changes appear on your other devices when you open or come back to Plannedo.
Does it work offline?
Section titled “Does it work offline?”Screens you’ve opened recently open without a connection, but changes need one. See Offline.
Can I import my tasks from another app?
Section titled “Can I import my tasks from another app?”There’s no importer. If your tasks are in Apple Reminders, turn on Sync with Apple Reminders and move them into the Plannedo list in Reminders: they come into Plannedo as tasks.
Can I share a list or a goal with someone?
Section titled “Can I share a list or a goal with someone?”No. Plannedo is a personal planner; there’s no sharing or collaboration.
Why didn’t my reminder arrive?
Section titled “Why didn’t my reminder arrive?”Check that:
- you’re on Pro;
- the task has a date and a time;
- the Plannedo app is installed on your iPhone or Mac and allowed to send notifications;
- your timezone in Settings → Region & format is right.
Reminders come from the iPhone and Mac apps only, not by email or in the browser. See Reminders.
Why does my widget say “Open the app once to set up this widget”?
Section titled “Why does my widget say “Open the app once to set up this widget”?”Open the Plannedo app while you’re signed in; the widget connects to your account then. This is also needed after signing out or changing your password. See Widgets.
How do I cancel Pro?
Section titled “How do I cancel Pro?”An App Store subscription is cancelled in your Apple ID settings (or with Manage App Store on the Billing page). Web purchases don’t renew, so there’s nothing to cancel. See Buy, restore or cancel Pro.
What happens to my things if I stop paying?
Section titled “What happens to my things if I stop paying?”Nothing is deleted. You keep reading and editing everything; you just can’t add past the Free limits. See If Pro ends.
How do I change my email?
Section titled “How do I change my email?”Write to support@plannedo.com from your current address.
I deleted a task by mistake. Can I get it back?
Section titled “I deleted a task by mistake. Can I get it back?”No — deleting a task can’t be undone. Goals and habits are different: archive them instead of deleting, and you can restore them any time.
How do I contact you?
Section titled “How do I contact you?”Email support@plannedo.com. The person who builds Plannedo answers it.